Madu303 Terms & Conditions – Platform Usage Terms for Malaysia

1Introduction

Welcome to madu303, an online entertainment platform operating under the domain name madu303.ws. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and madu303 ("we", "us", "the company", or "the platform").

By accessing, registering for, or using any part of the madu303 platform — including slots, baccarat, roulette, live matches, lottery, Sports Betting, and all related services — you acknowledge that you have read, understood, and agree to be bound by all terms set out in this document.

These terms should be read together with madu303's Privacy Policy and Responsible Gaming Policy, all of which collectively form the entire agreement between you and madu303.

2Eligibility & Account Registration

To register and use madu303's services, you must meet all of the following eligibility requirements:

• You must be at least 21 years old at the date of registration. madu303 does not permit individuals below this age to use the platform in any capacity.
• You must be an individual with the legal capacity to enter into a legally binding agreement.
• You are not permitted to register if you are located in a country or territory where online gambling is explicitly prohibited under local law.
• You are not listed on any voluntary self-exclusion programme related to gambling.
• You are registering in your own name and not on behalf of any third party.

During the registration process, you are required to provide information that is truthful, accurate, and current. Each user is only permitted to hold one (1) account only. Holding multiple accounts under the same individual constitutes a serious violation of these Terms and may result in the termination of all associated accounts and forfeiture of any remaining balances.

3User Account & Security

Once your madu303 account has been successfully registered, you are fully responsible for:

• Keep your password and account login credentials confidential.
• Ensuring that no other party accesses your account without your authorisation.
• Notify madu303 immediately if you suspect any unauthorised access to your account.
• Ensuring that the personal information in your account is kept up to date and accurate at all times.

Madu303 will not be held liable for any losses arising from unauthorised access resulting from your failure to keep your login credentials secure. We strongly recommend using a strong, unique password for your madu303 account.

4Deposit & Payment Methods

Madu303 accepts deposits via the following Malaysian payment methods:

• All deposits must be made from a bank account or e-wallet registered in the same member's name. Third-party deposits are not permitted.
• Madu303 reserves the right to request proof of payment for deposits exceeding RM 1,000 for verification purposes.
• Any deposit made with fraudulent intent or through unauthorised methods will be voided and the associated account closed.
• Madu303 is not liable for any delays caused by third-party systems (e-wallet providers or banks).

5Fund Withdrawal

All withdrawal requests on madu303 are subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals to Malaysian e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay) are processed within 5 to 15 minutes.
• Withdrawals via FPX / bank transfer require 1 to 3 business days.
• Withdrawals will be credited to the same account or e-wallet used for the deposit, in accordance with security and AML compliance requirements.
• The maximum daily withdrawal limit is RM 50,000. madu303 VIP accounts enjoy higher limits.
• Withdrawals exceeding RM 5,000 may require additional identity verification before being processed.

6Bonus & Promotions

Madu303 offers a variety of bonuses and promotions to its members. All bonuses are subject to wagering requirements as specified in the respective promotion terms. The following general conditions apply to all bonuses:

• The welcome bonus is exclusively available to new members registering and making their first deposit.
• A member may only claim the welcome bonus once. Attempting to claim the same bonus through multiple accounts constitutes fraud.
• All bonuses carry wagering requirements that must be met before withdrawals are permitted. Wagering requirements range from 10x to 30x total bonus amount, depending on the specific promotion.
• Cashback bonuses are credited every Monday for the previous week's eligible activity and must be claimed within 7 days.
• Madu303 reserves the right to modify, suspend, or cancel any promotion without prior notice.
• Bonus abuse, including multi-directional wagering (arbitrage betting) to satisfy wagering requirements, is prohibited and may result in bonus cancellation and account termination.

7Game Rules

All games offered at madu303 — including video slots, baccarat, roulette, live matches, and lottery — operate on the following principles:

• All games use a random number generator (RNG) that has been audited and certified by independent international bodies to ensure fairness.
• The outcome of each game round is final and cannot be contested unless there is clear evidence of a technical failure.
• In the event of a technical failure (server outage, internet connection disruption), any affected bets will be returned to the member's account.
• Madu303 reserves the right to void any bet placed during a system error or where incorrect limits were displayed.
• Minimum and maximum bet limits for each game are as displayed on the respective game interface.

For live casino games such as baccarat and roulette, the dealer's decision is final. In the event of a dispute, the match video recording will serve as the definitive reference in any investigation.

8Sports Betting

For Sports Betting on madu303 — covering Malaysia Super League football, EPL, badminton, e-sports, and a wide range of other sports — the following additional terms apply:

• All confirmed bets are final. No bet cancellations are permitted except under circumstances specified by madu303.
• The odds displayed at the time a bet is placed are the odds that will be used to calculate winnings, not the odds at the time of settlement.
• For in-play betting, odds may change in real time. A bet is only confirmed once the system acknowledges its acceptance.
• If a match is postponed or cancelled, all related bets will be fully refunded unless otherwise stated in the applicable market rules.
• Bets that exploit odds delays or pricing errors are invalid and may be voided.
• For a parlay (accumulator) containing more than one event: if one event is cancelled, the parlay will be recalculated using odds of 1.00 for the cancelled event.

9Responsible Gaming

Madu303 is committed to promoting responsible gaming. We provide the following tools to help members manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss limit for a defined period.
• Betting Limit: Set a maximum amount that can be wagered within a single session.
• Self-Exclusion: Request a temporary break from the platform ranging from 24 hours up to 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel that gaming is having a negative impact on your life.

Madu303 has zero tolerance for any attempt by minors to access this platform. If you are aware of a child or teenager using our platform, please report it to us immediately.

10Anti-Fraud & Anti-Money Laundering Policy

Madu303 is fully compliant with applicable anti-money laundering (AML) and counter-terrorism financing (CFT) laws and regulations. Any activity suspected to be fraudulent will be investigated promptly.

• The use of stolen, fraudulent, or unauthorised credit cards or bank accounts is strictly prohibited and will be reported to the relevant authorities.
• Collusion between players to manipulate game outcomes is strictly prohibited.
• The use of bots, automated assistants, or any form of automation to play is a serious violation.
• Players suspected of engaging in bonus fraud (bonus abuse) will be blocked immediately.
• Madu303 reserves the right to freeze funds and report suspicious transactions to the relevant Malaysian financial authorities.

11Account Termination & Suspension

Madu303 reserves the right, at its sole discretion, to suspend, freeze, or terminate any member's account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Fraud, money laundering, or any other illegal activity.
• Ownership of multiple accounts.
• Providing false information during registration.
• Bonus or promotion abuse.
• Threats, abuse, or harassment directed at madu303 staff or other players.

Members who wish to voluntarily close their account may contact the madu303 support team. Any legitimate funds in the account will be returned upon completion of the verification process, subject to there being no outstanding issues.

12Liability Limit

To the extent permitted by applicable law, madu303 shall not be liable for:

• Any financial loss incurred as a result of using or being unable to use the platform.
• Loss of data or information resulting from technical failures beyond madu303's control.
• Delays, disruptions, or errors in service caused by external factors such as internet outages, power failures, or third-party actions.
• Any indirect, incidental, or consequential losses arising from the use of the platform.

Madu303's aggregate liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

13Amendments to Terms & Conditions

Madu303 reserves the right to change, amend, or update these Terms & Conditions at any time without prior notice. Material amendments will be communicated to members via:

• In-platform notifications on madu303 when a member is logged in.
• A notification email will be sent to the member's registered email address.
• Announcements on the madu303.ws homepage.

Continued use of the madu303 platform following the publication of any amendments constitutes acceptance of the revised terms. The "Updated" date at the top of this document indicates when the latest amendments take effect.

14Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the use of the madu303 platform, please reach out to us through the following channels:

The madu303 support team is available in Bahasa Malaysia and is committed to assisting you with full professionalism. We are dedicated to resolving every complaint fairly and transparently.